(1) Consent to collection and use of
personal information (inquiry)
1) Items of personal information collected
- Collection items: name, contact
information, mobile phone number, email, company name, position
2) Purpose of collection and use of
personal information
- Customer inquiries, complaint processing,
identity verification, fact confirmation (including additional confirmation) of
inquiries and complaint processing, notification of processing results, etc.
3) Retention and use period of personal
information
- PROTEINA processes and retains personal
information within the personal information retention and use period in
accordance with the law or within the personal information retention and use
period agreed upon when collecting personal information from the information
subject.
- Personal information processing and
retention periods are as follows.
a)
Personal information related to inquiries will be retained and used for the
above purposes for up to one year from the date of consent to collection and
use.
b)
Basis for retention: consent of information subject
c)
Related laws: Records on collection/processing and use of credit information (3
years), records on handling of consumer complaints or disputes (3 years)
(2) Procedures and methods for destroying
personal information
1) After the purpose of collecting and
using personal information has been achieved, PROTEINA destroys the information
without delay after one year.
2) If personal information must continue to
be preserved pursuant to other laws and regulations despite the expiration of
the personal information retention period agreed upon by the information
subject or the purpose of processing has been achieved, the personal
information shall be transferred to a separate database or stored in a
different storage location. do.
3) Destruction method
- Information in the form of electronic
files uses technical methods that cannot reproduce the records.
- Personal information printed on paper is
destroyed by shredding or incineration.
(3) Matters concerning measures to ensure
the safety of personal information
PROTEINA is taking the following measures
to ensure the safety of personal information.
1) Conduct regular self-audit
- We conduct regular self-audits to ensure
stability in handling personal information.
2) Minimization and training of employees
handling personal information
- We are implementing measures to manage
personal information by designating employees who handle personal information
and limiting it to the person in charge.
3) Technical measures against hacking, etc.
- PROTEINA installs a security program and
performs periodic updates and inspections to prevent leakage and damage of
personal information due to hacking or computer viruses, installs the system in
an area with controlled access from the outside, and technically/physically
monitors and blocks it.
4) Encryption of personal information
- Among the user's personal information,
the password is encrypted, stored and managed, so only the user can know it,
and for important data, separate security functions such as encrypting files
and transmission data or using the file lock function are used.
5) Storage of access records and prevention
of forgery and falsification
- Records of access to the personal
information processing system are stored and managed for at least one year, and
security functions are used to prevent access records from being forged,
altered, stolen, or lost.
(4) Matters related to installation,
operation, and refusal of devices that automatically collect personal
information
PROTEINA does not use 'cookies' to store
and frequently retrieve usage information in order to provide individualized
services to users. Additionally, users can refuse to store cookies through
option settings in the Tools>Internet Options>Privacy menu at the top of
the web browser.
(5) Matters regarding the personal
information manager and personal information protection officer
1) In order to protect users' personal
information and handle complaints related to personal information, PROTEINA
designates a personal information manager and personal information protection
officer as follows.
- Personal information manager
a)
Name: Dai-seung Lee
b)
Contact: dslee@proteina.co.kr
- Personal information protection officer
a)
Name: Ryu Ji-young
b)
Contact: jyryu1@proteina.co.kr
2) The information subject may contact the
personal information manager and personal information protection officer for
all personal information protection-related inquiries, complaint handling, and
damage relief that arise while using PROTEINA's services (inquiries). PROTEINA
will respond and process inquiries from information subjects without delay.
(6) Remedy for infringement of rights and
interests of information subjects
In order to receive relief from personal
information infringement, the information subject may apply for dispute
resolution or consultation to the Personal Information Dispute Mediation
Committee or the Korea Internet & Security Agency's Personal Information
Infringement Reporting Center. In addition, for reporting or consultation on
other personal information infringements, please contact the organizations
below.
1) Personal Information Dispute Mediation
Committee: (without area code) 1833-6972 (www.kopico.go.kr)
2) Personal Information Infringement
Reporting Center: (without area code) 118 (privacy.kisa.or.kr)
3) Supreme Prosecutors' Office: (without
area code) 1301 (www.spo.go.kr)
4) National Police Agency: (without area
code) 182 (ecrm.cyber.go.kr)