Consent to collection and use of personal information (inquiry)

1) Items of personal information collected

- Collection items: name, contact information, mobile phone number, email, company name, position

2) Purpose of collection and use of personal information

- Customer inquiries, complaint processing, identity verification, fact confirmation (including additional confirmation) of inquiries and complaint processing, notification of processing results, etc.

3) Retention and use period of personal information

- PROTEINA processes and retains personal information within the personal information retention and use period in accordance with the law or within the personal information retention and use period agreed upon when collecting personal information from the information subject.

- Personal information processing and retention periods are as follows.

a) Personal information related to inquiries will be retained and used for the above purposes for up to one year from the date of consent to collection and use.

b) Basis for retention: consent of information subject

c) Related laws: Records on collection/processing and use of credit information (3 years), records on handling of consumer complaints or disputes (3 years) Consent to collection and use of personal information

4) Right to refuse consent to collection and use of personal information

You have the right to refuse consent to the collection and use of personal information by PROTEINA. However, if you refuse consent, your use of the service may be restricted.